If you have received defective, damaged or incorrect merchandise, please email us at
orders@uvebeauty.com. We will do our best to make things right ASAP.
We are not responsible for any shipping deliveries that are beyond our control with third party carriers which may include, but not limited to, being affected by customs, natural occurrences, transfers from USPS to the local carrier in your country/area or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.