Billing, Canceling, & Modifying Orders
Billing Questions
For your own security and protection, uvebeauty.com will pre-authorize the full amount of your purchase plus applicable sales tax and shipping to verify your billing address and credit card information. The pre-authorization will drop off from your account within 1-7 business days depending on your financial institution.
If you have any questions about billing or charges to your account, please contact UVe Customer Service immediately.
Order Status & Modifying Orders
Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order has been submitted successfully, the order will be in a "Processing" status. Your order is then "Shipped," entering the shipping process almost immediately. The only time that you can cancel or modify your order is during "Processing" status.
Click here for more details about your Order Status
For more information on returns, please visit our Returns section.